Hogan Lovells once again named one of the most innovative law firms in Europe by the Financial Times

London, 2 October 2020 – The Financial Times has ranked Hogan Lovells as one of the most innovative law firms in Europe – the firm was ranked second overall in the 2020 FT Innovative Lawyers Europe report, released today. It is the fifth year running that Hogan Lovells has been ranked in the top ten most innovative law firms in Europe.

Hogan Lovells is credited for the firm’s "instituted innovation across the business, from delivery of legal services to building a responsible business" and cited as "one of only a few firms that were early users of data science to analyse and improve client relationships". The firm is also mentioned for launching a flexible lawyering programme, trialling new ways of working, and for the firm’s efforts to pull collective knowledge into a central system under the leadership of Katja Ullrich-North, global head of knowledge.

In addition to ranking second, the firm won an award for:

  • Innovative Team of the Year – Charles Brasted and Robert Gardener: for delivering a unique and fully combined public law and policy service when it was needed most. Led by Charles Brasted, head of the firm’s UK Global Regulatory practice, and Robert Gardener, Director of Government Affairs, Hogan Lovells has developed a UK-based Government Affairs Practice giving clients greater access to policymakers and a defined public policy perspective, all as part of a coherent, broader legal strategy delivered by public law and regulatory specialists.  Hogan Lovells is the only firm to be top ranked for both Administrative & Public Law and Parliamentary & Public Affairs by Chambers and Partners.

The firm was listed as Standout for:

  • Innovation in strategy and digital transformation – for the firm’s data science project to drive performance and profit. Deputy CEO Michael Davison is commended for his leadership of the project, where the firm applied data science to 10 years' worth of data to test more than 100 hypotheses on client satisfaction. The analyses identified 72 features of what clients really want, and 38 that make clients happy. The data and algorithms can be used to help track and predict client satisfaction, and identify actions it can take to improve client experience.

This year the Financial Times had a strong focus on celebrating collaboration and diversity.  Hogan Lovells features in the report in the following additional categories:

  • Innovative leader: Susan Bright, Global Managing Partner for Diversity & Inclusion, and Responsible Business – Susan was shortlisted in this category for her leadership of our UK & Africa practice, since 2013. During that time the she created a Legal Delivery Centre in Birmingham, launched a flexible lawyering programme, introduced a new approach to work allocation, launched and led the firm’s Brexit Taskforce and navigated the UK business through the challenges of Brexit and COVID-19. 2020 marks Susan’s 31st year at the firm.
  • Accelerating diversity in law firms: Diversity and inclusion is one of the firm’s five strategic priorities and the diversity team now report directly to global chief executive Miguel Zaldivar. The firm has pledged 65,000 pro bono hours through to 2023 to address systemic problems faced by people of colour and was instructed by the UN special rapporteur for contemporary forms of racism to work on a project examining police accountability and safeguards on human rights. The firm is also cited for improving ethnic minority graduate intake from 10% in 2010 to 30% from 2015 onwards.

Deputy CEO Michael Davison said: "I am so proud of the recognition of our achievements and as innovative leaders in the profession, and of our data science project. This was a huge undertaking, requiring significant investment in a global team to focus entirely on this single project for a whole year. We hope to continue championing innovation in the digital space and remain at the cutting edge of the professional services market."

Susan Bright, Global Managing Partner for Diversity & Inclusion and Responsible Business, said: "Innovation has been core to our firm's culture for a long time. Having our work recognised by the Financial Times Innovative Lawyer Awards is a fantastic affirmation of the great ideas that emerge from collaboration between our people and with our clients. We are particularly proud of the recognition for our efforts in accelerating diversity.  Delivering on our commitments to diversity, inclusion and responsible business is a key strategic priority for the firm."

Last year Hogan Lovells was also ranked by the Financial Times as the second most innovative law firm in Europe, and in December 2019 the firm won Most Innovative Firm in Financial Times North America Innovative Lawyers Awards, with former CEO Steve Immelt recognised for his accomplishments in the Innovative Individual category.

The FT Innovative Lawyers Europe report has become one of the top legal rankings in Europe. Over the past fifteen years the FT has assessed legal innovation in over 50 countries from over 400 law firms and 400 in-house legal departments. The Financial Times Innovative Lawyers report is published in conjunction with RSG Consulting.

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