Hogan Lovells jumps to the top ten in BTI Consulting Group’s 2018 Client Service A-Team report

Washington, DC, 30 November 2017 – Hogan Lovells is pleased to announce that BTI Consulting Group has ranked the firm among the top ten law firms in its 2018 Client Service A-Team report. The firm jumped an impressive 14 spots in the annual rankings over the previous year.

In its report, BTI says that Hogan Lovells “uses its client feedback to make changes and earn leadership performance in its Commitment to Help and Client Focus. Top legal decision makers report the firm provides best-in-class advice on business issues as a result of the firm’s skill in targeting client’s objectives — and helping clients hone their objectives, as well as its improved Unprompted Communication.” It adds that the “firm is perceived as more flexible and best in class at drawing on its resource base across the firm to deliver the best team.”

Consisting of 319 law firms, the rankings in the BTI Client Service A-Team 2018 report are the end result of 350 in-depth interviews with top legal decision makers at the world’s leading organizations. The top firms in client service have proven their client service prowess to legal decision makers on an ongoing basis — fostering and maintaining strong client relationships day in and day out.

For the past 17 years, BTI has published the definitive ranking of client service excellence for the corporate law firm market with a focus on which firms legal decision makers recognize for delivering the absolute best client service on a consistent basis. The BTI Client Service A-Team is used by law firms and corporate counsel alike to assess how law firms honestly stack up in client service delivery.

More information on the rankings can be found here — https://www.bticonsulting.com/bti-client-service-a-team-law-overview/.

About Hogan Lovells

Hogan Lovells is a leading global legal practice providing business-oriented legal advice and high-quality service across its exceptional breadth of practices to clients around the world.

“Hogan Lovells” or the “firm” is an international legal practice that includes Hogan Lovells US LLP and Hogan Lovells International LLP. For more information, see www.hoganlovells.com.


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