Area of focus


Strategic, long term, and complex.

Outsourcing creates new opportunities — focus, quality, and efficiency. It also creates new risks — costs, confusion, complexity.

We can help. Selection — RFPs, tender processes, and regulation. Standards — services levels, oversight, and reports. Responsibility — quality, liability, insurance. People — selection, training, cost. Rules — law, regulation, and standards. Expiry — transition, transfer, and costs.


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