Caroline has over 25 years experience in financial services during which time she has developed a  reputation for providing pragmatic, insightful advice and support drawn from her experience as a Director in a global Bank and a top 4 consulting firm, working across predominantly financial services as well as energy and telecoms. She has delivered a variety of complex projects which have resulted in the successful design and delivery of new products, sales processes, remediation, complaints improvement and all aspects of conduct risk and strategy.

Caroline frequently works with firms to determine and mitigate key regulatory risks or deliver practical solutions where risks have crystallised. She is relied upon to provide balanced advice that takes account of both the regulatory and commercial objectives of clients.