Talking Point Asia – "You're on mute!" – top tips for when mediation goes virtual

Mediation has sometimes been described as a bit like marriage counselling. The mediator, like a counsellor, is there to listen to and facilitate discussions between the two parties in an attempt to identify common ground and areas of compromise.

With global travel restrictions still in place, parties are increasingly exploring the possibility of holding virtual mediations. To a generation now fully accustomed to the dreaded "you're on mute" – we look at how best to handle a virtual mediation in the age of COVID-19.

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