The UNCITRAL Technical Notes on Online Dispute Resolution – Paper Tiger or Game Changer?

Online Dispute Resolution (ODR) is one of the most relevant topics for the future of dispute resolution. The United Nations Commission on International Trade Law recognized the potential of ODR already a few years ago and established Working Group III on ODR. On the basis of its mandate, the working group developed the descriptive and non-binding Technical Notes on ODR which reflect the main elements of an ODR process and were adopted in 2016.

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