Advising major retail banks on aligning their consumer product documentation to applicable law and regulation, including the Consumer Rights Act 2015.
Stephanie Jackson advises banks, lenders and retailers on how to keep up-to-date with the ever-changing legal and regulatory landscape within the payment services industry.
Using experience gained from secondments at two major UK banks and auditing the entire consumer lending product suite at three large financial institutions, Stephanie helps clients launch new products and initiatives, carry out compliance reviews of their existing business and engagement with regulators and customers.
Stephanie is able to help clients anticipate the operational difficulties that may arise as a result of changes in regulation, so that together they can come up with practical solutions.
In particular, Stephanie advises on regulation including the Consumer Credit Act, the Payment Services Regulations, BCOBS, CONC and the Consumer Rights Act.
Carrying out an audit of a private bank's consumer lending policies and product terms.
Assisting a peer-to-peer lending platform with the launch of a new consumer finance product.