Matthew Handfield

Matthew Handfield

Principal Consultant

With over 20 years’ experience, Matt has been instrumental in helping banks, consumer finance firms, payment service providers and Fintech firms meet their business and customer needs while maintaining regulatory compliance. ​

Matt has designed and successfully delivering a variety of authorisation, regulatory audit, process improvement and remediation projects which have helped firms save £100’s of millions in redress and operational costs. ​

With a detailed technical knowledge and wealth of day to day experience in regulated financial services, Matt develops strategic approaches which are practical and operationally effective, while understanding and mitigating any associated risks. He leads activity from initial assessment through implementation to post-implementation reviews while providing informed oversight, governance and practical solutions.

Representative experience

Designing strategic approach to large-scale mortgage remediation activity leading to significant cost saving from redress provision.

Detailed analysis of retail investment product costs to inform fee remediation requirements — negotiation with regulator which considerably reduced refunds and associated operational costs.

Design and implementation of risk and governance structure for a consumer credit firm.

Detailed compliance reviews for consumer credit, payments and Fintech firms.

Support for successful authorisation applications for lending, mortgage, payments and banking firms.

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