Ruth Frasier

IT Applications Engineer
Washington, D.C.

Enjoy an enriching, dynamic culture

A common mindset

More than a decade ago, I responded to an advertisement in The Washington Post for a HelpDesk Supervisor. After my first interview, which was professional, informational, and warm, I knew that the firm was a good fit for me. There was clearly opportunity to grow within the organization, which was very important to me. Above all, the Human Resources staff and the hiring managers immediately made me feel like part of the team.

I continue to appreciate the firm’s warm and inviting culture. There’s an emphasis on health and wellness, and on community involvement. As part of our Citizenship program, I volunteered to serve lunch at a local organization called So Others Might Eat. It was one of the most rewarding and heart-warming experiences of my life.

Consistently high standards

As a member of our Washington, D.C., IT team, I see that customer service is so important to the firm. The quality of service and support that my team provides allows the lawyers and staff to perform their daily tasks and projects more efficiently, and therefore to better serve our clients. I take a lot of pride in this ethos.

High-quality opportunities

Several years ago, I traveled to Beijing for work. During that time, I met my international colleagues – and it was amazing to bring two cultures together for one common goal of providing technical/customer support to our Hogan Lovells colleagues. As a result of my trip to China, I was featured on the cover of an issue of Computer World magazine.

I appreciate the opportunities for growth that an organization of this size can offer. I also value the firm’s warm and welcoming culture, and the emphasis on taking care of oneself as well as others in the community. We benefit from regular on-site activities for our enrichment – from lunch-hour dance lessons, chair messages, and financial and wellness workshops to cultural events.