Business Services Competency Framework

Progress here isn’t about guesswork: it’s about your determination, supported by clear guidance and training from us. Our competency framework clearly outlines the skills and behaviors we expect from our people at every level. That way, whatever you want to achieve, you know exactly what you’re aiming for, and you can take control of your own career. It even helps us develop a unique training curriculum that’s specific to your needs and your level – and of course, where you want to go next.