Insurance Distribution: Regulatory priorities for 2020

2020 looks set to be the "Year of the Insurance Customer" with regulators throughout Europe focusing on the customer experience.

View our recorded webinar to learn more about the ways in which regulators across Europe have put the spotlight on customers including fair pricing and the so-called "loyalty penalty," the treatment of vulnerable customers and those with pre-existing medical conditions, as well as open finance.

We covered the implementation of the Insurance Distribution Directive (IDD) throughout Europe, which has resulted in regulators prioritizing governance and oversight of the distribution chain to protect the customer's best interests, with a particular focus on product value and related remuneration structures. Our team from the United Kingdom, Spain, Italy, France, Germany, Poland, and the Netherlands explored the regulatory expectations placed on firms, highlighting some of the key issues affecting insurance distributors and how to deal with them.

View Here: Insurance Distribution: Regulatory priorities for 2020


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