Community Banks Should Be Wary of ADA Claims

A number of community banks have recently received an unpleasant delivery: a demand letter from a law firm stating the bank is not in compliance with the Americans with Disabilities Act (the ADA) and suggesting a proposed settlement. The demand letter often alleges that the bank's website falls short of the Department of Justice's prescribed accessibility requirements for blind or visually impaired persons and asks the bank to sign a settlement agreement incorporating injunctive relief and, of course, demanding lawyer's legal fees.

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